Homepage / Support / Understanding trading conditions / Does Tradiso offer negative balance protection?
Does Tradiso offer negative balance protection?
Negative balance protection
In a fast moving market, it's possible that your account may go into a negative balance. If your account does fall into a negative balance, retail clients are provided with negative balance protection and we will return the balance to zero as soon as possible. Please note, negative balance protection does not apply to any client classified as Professional or ‘Tradiso Pro’.
80% Margin Close-Out Level
An automatic stop out will occur for retail clients when account equity falls below 80% of the margin required for open positions.
This percentage is constantly calculated and updated on your platform. It’s called 'margin level'. If your equity (balance minus open profit/loss) falls below 80% of the margin required to maintain the open position(s), they’ll be automatically closed. This is calculated as follows:
- Margin level (equity / margin) = < 90% (margin call warning)
- Margin level (equity / margin) = < 80% (stop out) for Retail Clients on MT4 and MT5
- Margin level (equity / margin) = < 80% (stop out) for Professional Clients trading on MT4 and MT5
Couldn't find what you were looking for?
Get in touch via email, help desk or live chat below.
Tradiso Group Limited
Contact Us
- support@tradiso.com
Suite 305, Griffith Corporate Centre, Beachmont, Kingstown
St. Vincent and the Grenadines
Tradiso Group Limited
Contact Us
Suite 305, Griffith Corporate Centre, Beachmont, Kingstown St. Vincent and the Grenadines
© 2021 Tradiso Group LLC
Risk Warning: Trading CFDs and FX is risky. It isn't suitable for everyone and if you are a professional client, you could lose substantially more than your initial investment. You don't own or have rights in the underlying assets. Past performance is no indication of future performance and tax laws are subject to change. The information on this website is general in nature and doesn't take into account your personal objectives, financial circumstances, or needs. Please read our PDS and other legal documents and ensure you fully understand the risks before you make any trading decisions. We encourage you to seek independent advice if necessary.
Tradiso Group LLC is located at Suite 305, Griffith Corporate Centre, Beachmont, Kingstown St. Vincent and the Grenadines and is regulated by St. Vincent and the Grenadines Jurisdictions.
The information on this site and the products and services offered are not intended for distribution to any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
© 2021 Tradiso Group LLC