Homepage / Support / Opening an account

Opening an account

Some commonly asked questions about getting started with an account.

Where can I find my account number and server?

You can find your trading account number and the account server under the 'Platform' tab in your secure client area.

Find out more

How do I download the trading platforms?

Log in to your secure client area and click on the 'Downloads' tab.

Find out more

What commissions do I pay on trades?

The commissions you pay depend on the trading account or platform.

Find out more

What is the difference between a Standard Account and a ECN account?

For a comprehensive list of difference please click on find out more below.

Find out more

Are there any account keeping or inactivity fees?

No. We do not charge any account keeping or inactivity fees.

Find out more

Does Tradiso offer MAM/PAMMs?

As part of our Tradiso Partners program, we offer MAM and PAMM to qualified and experienced fund managers with relevant licences or industry experience.

Find out more

What leverage can I trade with Tradiso?

As a retail client you can trade with up to 100:1 leverage on FX and many other instruments.

Find out more

Does Tradiso offer any referral programs, bonuses, or discounts?

Our refer a friend program is aimed at rewarding our clients who invite their friends or family to trade with us.

Find out more

Is Tradiso licensed and regulated?

We're regulated in Saint Vincent and the Grenadines.

Find out more

Does Tradiso have a Premium Service offering?

We have a tailored premium client offering for clients who meet our premium service requirements.

Find out more

Does Tradiso withhold taxes?

No, we do not withhold taxes or offer tax advice.

Find out more

How long do demo accounts last?

MT4 demo accounts expire automatically after 90 days.

Find out more

Why didn't I receive my login details?

If you've applied for an account but haven't received your login details, your application is still under review.

Find out more

How long does it take to verify my account?

Accounts are verified within 4-8 hours of the appropriate ID documents being received.

Find out more

Does Tradiso offer Company or Corporate Trust accounts?

Yes. Please email support@tradiso.com.

Find out more

What’s the minimum deposit for a live account?

The recommended minimum deposit to trade with Tradiso is USD$100 or equivalent.

Find out more

Why did my demo account disappear?

Demo accounts will disappear from the secure client area after 90 days, even if it is set to non-expiry.

Find out more

What types of accounts does Tradiso offer?

We offer Standard, ECN and Pro accounts.

Find out more

What trading platforms can I trade with?

MT4 and Dashboard Trader Pro are all available for download.

Find out more

How do I upload my photo ID and other documents?

To upload your ID and other documents, go to your secure client area and click the blue 'Upload' button.

Find out more

Couldn't find what you were looking for?

Get in touch via email, help desk or live chat below.

Contact Us