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Opening an account

Some commonly asked questions about getting started with an account.

Where can I find my account number and server?

You can find your trading account number and the account server under the 'Platform' tab in your secure client area.

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How do I download the trading platforms?

Log in to your secure client area and click on the 'Downloads' tab.

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What commissions do I pay on trades?

The commissions you pay depend on the trading account or platform.

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What is the difference between a Standard Account and a ECN account?

For a comprehensive list of difference please click on find out more below.

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Are there any account keeping or inactivity fees?

No. We do not charge any account keeping or inactivity fees.

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Does Tradiso offer MAM/PAMMs?

As part of our Tradiso Partners program, we offer MAM and PAMM to qualified and experienced fund managers with relevant licences or industry experience.

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What leverage can I trade with Tradiso?

As a retail client you can trade with up to 100:1 leverage on FX and many other instruments.

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Does Tradiso offer any referral programs, bonuses, or discounts?

Our refer a friend program is aimed at rewarding our clients who invite their friends or family to trade with us.

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Is Tradiso licensed and regulated?

We're regulated in Saint Vincent and the Grenadines.

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Does Tradiso have a Premium Service offering?

We have a tailored premium client offering for clients who meet our premium service requirements.

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Does Tradiso withhold taxes?

No, we do not withhold taxes or offer tax advice.

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How long do demo accounts last?

MT4 demo accounts expire automatically after 90 days.

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Why didn't I receive my login details?

If you've applied for an account but haven't received your login details, your application is still under review.

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How long does it take to verify my account?

Accounts are verified within 4-8 hours of the appropriate ID documents being received.

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Does Tradiso offer Company or Corporate Trust accounts?

Yes. Please email support@tradiso.com.

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What’s the minimum deposit for a live account?

The recommended minimum deposit to trade with Tradiso is USD$100 or equivalent.

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Why did my demo account disappear?

Demo accounts will disappear from the secure client area after 90 days, even if it is set to non-expiry.

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What types of accounts does Tradiso offer?

We offer Standard, ECN and Pro accounts.

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What trading platforms can I trade with?

MT4 and Dashboard Trader Pro are all available for download.

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How do I upload my photo ID and other documents?

To upload your ID and other documents, go to your secure client area and click the blue 'Upload' button.

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Couldn't find what you were looking for?

Get in touch via email, help desk or live chat below.

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