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Privacy Policy for Tradiso

At Tradiso, your privacy and the security of your personal and financial information are critical to us. This Privacy Policy explains how we collect, use, and protect your data when you access and use our website (https://tradiso.com/) and services. By using Tradiso, you consent to the data practices outlined in this policy.

1. Information We Collect

We collect personal and financial information to provide you with an optimal trading experience, including managing your account, completing transactions, and communicating effectively. The types of data we collect include:

a) Personal Information

When you sign up for Tradiso, use our trading platform, or contact customer support, we may collect:
● Full Name
● Email Address
● Phone Number
● Date of Birth (to verify your identity and age)
● Postal Address (for account verification and billing purposes)
● Account login credentials (username and password) 

b) Financial Information

Since Tradiso deals with financial transactions, we collect sensitive financial data, including:

● Payment method information (such as eWallet and cryptocurrency transaction hash/TXID details)
● Trading history, including buy/sell actions, holdings, and order execution details
● Deposits and withdrawals made through your account

c) Usage Data

To enhance your experience, we may collect:
● IP Address
● Browser type and version
● Device information (e.g., mobile or desktop)
● Time zone, geolocation, and language preferences
● Pages visited, time spent on each page, and clicks on site features (using cookies and tracking technologies)

d) Cookies and Tracking Technologies

Tradiso uses cookies, pixel tags, and similar technologies to personalize your experience and track site usage. Cookies allow us to remember your preferences, track your activity, and ensure smooth functionality. You can disable cookies in your browser settings, which may affect your experience on the platform.

2. How We Use Your Information

Your data is used to provide, maintain, and improve Tradiso’s services. We may use your information for the following purposes:

● Account Management: To create and manage your account, verify your identity, and provide customer support.
● Transactions: To process deposits, withdrawals, and financial transactions, including trades and investments.
● Marketing and Communication: To send you account-related updates, market insights, trade alerts, and promotional materials (you can opt out of marketing communications).
● Platform Improvement: To analyze your activity and improve the website’s functionality, security, and user experience.

3. How We Share Your Information

We will never sell or rent your personal or financial information to third parties. However, we may share your information in certain situations:

a) Service Providers

We may share your data with trusted third-party vendors who assist in providing our services (e.g., payment processors, data storage providers, customer support services). These third parties are obligated to maintain your data’s confidentiality and use it only for providing services on our behalf.

b) Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal and financial information may be transferred to the new entity, provided that they comply with this Privacy Policy.

4. Data Security

We take the security of your personal and financial information seriously. Tradiso uses encryption (SSL/TLS) to protect your data during transmission and employs other industry-standard security measures to safeguard your information. However, no data transmission over the internet is 100% secure, and we cannot guarantee complete security. You are also responsible for keeping your login credentials confidential and using strong passwords. We recommend enabling two-factor authentication (2FA) for enhanced account security.

5. Data Retention

We retain your personal and financial information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, tax, and accounting requirements. If you close your Tradiso account, we may retain certain data for record-keeping or legal purposes.

6. Your Rights and Choices

As a user of  Tradiso, you have certain rights regarding your personal data. These include:

● Access: You can request a copy of the personal data we hold about you.
● Correction: If your information is inaccurate or incomplete, you can request corrections.
● Deletion: You can request to delete your personal information, subject to certain exceptions (e.g., compliance with legal obligations).
● Objection: You can object to the processing of your personal information in certain situations.
● Data Portability: You may request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us at support@tradiso.com

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Tradiso. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Tradiso’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us, and we will take appropriate action.

9. International Data Transfers

If you are located outside of the country where Tradiso operates, please be aware that your data may be transferred to, stored, and processed in jurisdictions that may not provide the same level of data protection as your home country. By using our services, you consent to the transfer of your data to these locations.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or need further assistance with your
account, please contact us at: support@tradiso.com