The Customer will first be asked by the TRADISO representative the following account Information:
The Customer’s TRADISO User Name, Account Number, and/or other identifying feature. Only after the TRADISO representative confirms the Customer’s identity, the Customer should relay the following order information:
The execution direction to Buy or Sell, the number of lots, and the desired trading product. The TRADISO representative will then repeat the order information for the Customer to confirm. For example, the TRADISO Representative may say the following, “Buy 2 lots of EUR vs USD at the Market. Confirmed?” By saying, “Yes” the order will be executed at the Market, and the details immediately given to the Customer after execution. The TRADISO representative will enter the transaction into the Customer’s account. The details and effects of the transaction will be reflected in the Customer’s Online Reports. TRADISO does not warrant that trades done over the telephone will be done at prices that mirror the prices displayed electronically at that time over the Trading Platform. TRADISO reserves the right to charge a commission for trades done over the telephone.
Should TRADISO charge a commission for telephone trades, it will be reported on the TRADISO Website and be reflected as a line item debit in your TRADISO Account Reports. All trades and charges done via the phone are final. TRADISO reserves the right to tape all telephone calls without the knowledge of the Customer.
TRADISO is not responsible or liable if the tapes of the telephone calls are erased or never recorded because of error, omission, or any reason. TRADISO is also not liable should User Name and Account information be obtained knowingly or unknowingly by a Third Party and as a result, trades done in the name of the Customer without his or her knowledge or authorization. Risks from trades done using chat communication devices. TRADISO may utilize an electronic conversational application or other similar chat application for the communication and execution of some market orders. Trades are done using chat applications or the telephone should only be done if the Customer cannot execute using the Trading Platform. Although currently not planned, TRADISO reserves the right to charge a commission for trades done over chat applications. Should TRADISO charge a commission for chat application trades, it will be reported on the TRADISO Website and be reflected as a line item debit in your TRADISO Account Reports. All trades and charges done via chat applications are final. Neither TRADISO nor a third-party chat application provider is responsible or liable if the electronic logs of the electronic conversations are erased or never recorded because of error, omission, or any reason. TRADISO is also not liable should User Name, Password and Account information be obtained knowingly or unknowingly by a Third Party and as a result, trades done in the name of the Customer without his or her knowledge or authorization.
TRADISO has limited liability. The Customer agrees and acknowledges that TRADISO shall not be liable to the Customer for any claims, losses, damages, costs or expenses, including attorneys’ fees caused directly or indirectly by any events, actions or omissions, without limitation, claims, losses, damages, costs, and expenses, including attorney’s fees, resulting from civil unrest, war, insurrection, international intervention, governmental action) including, without limits, exchange controls, forfeitures, devaluations, and nationalizations), natural disasters, acts of God, market conditions, communication problems or any delay, disruption, failure of any transmission or communication system or computer hardware or software application whether supplied and belonging to TRADISO or from a third-party vendor that the Customer and TRADISO rely on to conduct execution and reporting services. Effect of “Leverage” or “Gearing”. Margin accounts and contracts carry a high degree of risk. The amount of initial margin is small relative to the value of the contract so that transactions are “leveraged” or “geared”. A relatively small market movement may have a proportionately larger impact on the funds that the Customer has deposited or will have to deposit. This may work against the Customer as well as for the Customer. The Customer may sustain a total loss of initial margin funds and any additional funds deposited with the firm to maintain the Customer’s position.
Risk-reducing orders or strategies. Placing contingent orders, such as “stop-loss” or “limit” orders, particularly in volatile market conditions, will not necessarily limit the Customer’s losses to the intended amounts, since market conditions may make it impossible to execute such orders. Strategies using combinations of positions, such as “spread” and “straddle” positions may be as risky as taking simple “long” or “short” positions.
Before the Customer begins to trade, the Customer should obtain a clear understanding of all charges for which the Customer may be liable. These charges will affect the Customer’s net profit (if any) or increase the Customer’s loss.
Electronic trading. Trading on an electronic trading system may differ not only from trading in an open outcry market but also from trading on other electronic trading systems. If the Customer undertakes transactions on an electronic trading system, the Customer will be exposed to risks associated with the system including any failure of hardware and software. The result of any system failure may be that Customer’s order is either not executed according to the Customer’s instructions or not executed at all. Since TRADISO does not control signal power, it’s a reception or routing via Internet, a configuration of the Customer’s equipment or reliability of its connection, TRADISO cannot be responsible for communication failures, distortions, or delays when trading online (via the Internet). In no event shall TRADISO be liable for speculative or expectancy damages for potential future lost profits.
Limitation of liability. The Customer accepts any trading system provided by TRADISO “as is,” and without warranties, express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular use, purpose or application; timeliness; freedom from interruption; or any implied warranties arising from trade usage, course of trading or course of performance. Under no circumstances shall TRADISO be liable for any punitive, indirect, incidental, special, or consequential loss or damages, including loss of business, profits, or goodwill. TRADISO shall not be liable to the Customer by reason of delays or interruptions of service or transmissions, or failures of performance of TRADISO ’ or its affiliate systems, regardless of cause, including, but not limited to, those caused by hardware or software malfunction; regulatory action; acts of God; war, terrorism, or our intentional acts. The Customer recognizes that there may be delays or interruptions in the use of our system, including, for example, those caused intentionally by TRADISO for purposes of servicing the system.
TRADISO does not guarantee that alternative trading arrangements will be available at a particular time and TRADISO will not be held liable for delays in entering an order.
TRADISO’s margin policies require that the Customer’s account be properly margined at all times. Failure to meet margin requirements may result in the liquidation of any open positions with a resultant loss. TRADISO reserves the right to liquidate all positions without notice if an account falls below the Customer’s minimum margin requirement, in accordance with TRADISO ’s margin call policy.
Quoting errors. Should quoting errors occur, which may include, but are not limited to, a mistype of a quote by TRADISO , a quote which is not representative of fair market prices, an erroneous price quote from an TRADISO employee, such as but not limited to a wrong big figure quote or an erroneous quote due to failure of hardware, software or communication lines or systems and/or inaccurate external data feeds provided by third-party vendors, TRADISO will not be liable for the resulting errors in Account balances. The foregoing list is not meant to be exhaustive and in the event of a quoting error, TRADISO reserves the right to make the necessary corrections or adjustments on the account involved. Any dispute arising from such
quoting errors will be resolved in accordance with required regulations if such regulations exist.
In the event of a system error where interest is not charged or credited as scheduled, TRADISO reserves the right to apply the missed interest to the Account at any time.
Third-Party Authority. In the event that the Customer grants trading authority or control over Customer’s Account to a third-party trading advisor, such as a Money Manager, whether on a discretionary or non-discretionary basis, TRADISO shall in no way be responsible for reviewing Customer’s choice of such trading advisor, or for making any recommendations with respect thereto. TRADISO makes no representations or warranties concerning any trading advisor;
TRADISO shall not be responsible for any loss to the Customer occasioned by the actions of the trading advisor; and TRADISO does not, by implication or otherwise, endorse or approve of the operating methods of any trading advisor. If the Customer gives a Money Manager authority to exercise any rights over the Customer’s account, the Customer does so at the Customer’s own risk. The Customer should regularly review the activity in the Customer’s account to ensure that the Customer approves of the transactions placed on the Customer’s behalf by the Customer’s Money Manager.
Disclosure Regarding Bankruptcy Protections. The transactions Customer is entering into with TRADISO are not traded on an exchange. Therefore, the Customer’s funds may not receive the same protections as funds used to margin trade, which may receive a priority in bankruptcy. Since that same priority has not been given to funds used for trading, if TRADISO becomes
insolvent and the Customer has a claim for amounts deposited or profits earned on transactions with TRADISO , the Customer’s claim may not receive a priority. without a priority, the customer is a general creditor, and the Customer’s claim will be paid, along with the claims of other general creditors, from any monies still available after priority claims are paid. Even customer funds that TRADISO keeps separate from its own operating funds may not be safe from the claims of other general and priority creditors.
Volatile Market Conditions. Trading at times of extraordinarily volatile market conditions, e.g. key news announcements may expose the Customer to additional risks, including the risk that the Customer may not get the price he or she requests. TRADISO cannot and does not guarantee its prices in times of extraordinary market volatility.
Simulated Conditions. Simulated conditions may differ from real conditions. Therefore, customers who trade on demo accounts should not necessarily expect the same results from live trading.
IF YOU WERE REFERRED TO TRADISO BY AN INTRODUCING BROKER, REFERRING PARTY OR THIRD PARTY ADVISOR (EACH, AN “IB”), PLEASE BE ADVISED THAT TRADISO AND YOUR IB ARE WHOLLY SEPARATE AND INDEPENDENT FROM ONE ANOTHER AND THERE EXISTS NO JOINT VENTURE OR PARTNERSHIP RELATIONSHIP BETWEEN THE PARTIES. Additionally, NEITHER IB NOR ANY OTHER EMPLOYEE OR AGENT OF IB IS AN AGENT OR EMPLOYEE OF TRADISO .
1) TRADISO does not control, and cannot endorse or vouch for the accuracy or completeness of any information or advice the Customer may have received or may receive in the future from the Customer’s IB or from any other person not employed by TRADISO regarding trading or the risks involved in such trading.
2) TRADISO provides risk disclosure information to all new customers when they open Accounts. The Customer should read that information carefully, and should not rely on any information to the contrary from any other source.
3) The Customer acknowledges that no promises have been made by TRADISO or any individual associated with TRADISO regarding future profits or losses in the Customer’s Account. The Customer understands that trading is very risky and that many people lose money trading.
4) If an IB or any other third party provides Customer with information or advice regarding trading, TRADISO shall in no way be responsible for any loss to the Customer resulting from the Customer’s use of such information or advice.
5) To the extent the Customer has previously been led to believe or believes that utilizing any third party trading system, course, program, research, or recommendations provided by IB or any other third party will result in trading profits, the Customer hereby acknowledges, agrees, and understands that all trading, including trading done pursuant to a system, course, program, research or recommendations of IB or another third party involves substantial risk of loss. In addition, the Customer hereby acknowledges, agrees, and understands that the use of a trading system, course, program, research, or recommendations of IB or another third party will not necessarily result in profits, or will avoid losses or limit losses.
6) Because the risk factor is high in trading, only genuine risk capital should be used. If the Customer does not have capital that the Customer can afford to lose, the Customer should not trade.
7) The Customer understands and acknowledges that TRADISO may compensate the Customer’s IB for introducing the Customer to TRADISO and that such compensation may be on a per-trade basis or other bases.
8) The Customer understands and agrees that if the Customer’s account with TRADISO is introduced by an IB, that IB shall have limited access to information regarding the Customer’s TRADISO account, but the IB shall not have the right to enter into any trades on the Customer’s TRADISO account unless authorized by the Customer under a power of attorney between the Customer and the IB granting such IB the right to trade on the Customer’s account.
9) The Customer understands and acknowledges that the Customer may have only one IB, a party that originally referred the Customer to TRADISO .
10) The Customer may terminate the Customer’s relationship with an IB by providing written notice to TRADISO .
The Customer understands and acknowledges that the Customer cannot be considered the client of any other IB. Should you have any questions regarding the risks of trading, please contact your Account representative.